An overview of data protection

General

The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.

 

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

 

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

 

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

 

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will inform you below about how to exercise your options in this regard.

 

General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

 

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

Hilco Textil GmbH
Max-Eyth-Str. 3
D-70771 Leinfelden-Echterdingen

Telephone: +49 (0) 711 797389-0
Email: info@hilco-business.de

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

 

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

 

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

 

Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

 

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

 

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

 

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

 

Data protection officer

Statutory data protection officer

We have appointed a data protection officer for our company.

Christian Schwinge
Heilbronner Straße 86
70191 Stuttgart

Telephone: 0711 2585600
Email: christian.schwinge@schwinge.com

 

Data collection on our website

Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

 

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

 

Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

 

Analytics and advertising

Google Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

 

IP anonymization

We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

 

Browser plugin

You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

 

Objecting to the collection of data

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics.

For more information about how Google Analytics handles user data, see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

 

Outsourced data processing

We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

 

Demographic data collection by Google Analytics

This website uses Google Analytics' demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section "Refusal of data collection".

 

Google Analytics Remarketing

Our websites use the features of Google Analytics Remarketing combined with the cross-device capabilities of Google AdWords and DoubleClick. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

This feature makes it possible to link target audiences for promotional marketing created with Google Analytics Remarketing to the cross-device capabilities of Google AdWords and Google DoubleClick. This allows advertising to be displayed based on your personal interests, identified based on your previous usage and surfing behavior on one device (e.g. your mobile phone), on other devices (such as a tablet or computer).

Once you have given your consent, Google will associate your web and app browsing history with your Google Account for this purpose. That way, any device that signs in to your Google Account can use the same personalized promotional messaging.

To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad promotion.

You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account; follow this link: https://www.google.com/settings/ads/onweb/.

The aggregation of the data collected in your Google Account data is based solely on your consent, which you may give or withdraw from Google per Art. 6 (1) (a) DSGVO. For data collection operations not merged into your Google Account (for example, because you do not have a Google Account or have objected to the merge), the collection of data is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing anonymous user behavior for promotional purposes.

For more information and the Google Privacy Policy, go to: https://www.google.com/policies/technologies/ads/.

 

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ("Google").

As part of Google AdWords, we use so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that your internet browser stores on your computer. These cookies expire after 30 days and are not used for personal identification of the user. Should the user visit certain pages of the website and the cookie has not yet expired, Google and the website can tell that the user clicked on the ad and proceeded to that page.

Each Google AdWords advertiser has a different cookie. Thus, cookies cannot be tracked using the website of an AdWords advertiser. The information obtained using the conversion cookie is used to create conversion statistics for the AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, advertisers do not obtain any information that can be used to personally identify users. If you do not want to participate in tracking, you can opt-out of this by easily disabling the Google Conversion Tracking cookie by changing your browser settings. In doing so, you will not be included in the conversion tracking statistics.

Conversion cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

For more information about Google AdWords and Google Conversion Tracking, see the Google Privacy Policy: https://www.google.de/policies/privacy/.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

 

Plugins and tools

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google's privacy policy at https://www.google.com/policies/privacy/.

 

Google Maps

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of Google at https://www.google.de/intl/de/policies/privacy/.

 

Use of Facebook plugins

These internet pages use plugins from the social network facebook.com operated by Facebook Inc. 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook").

If you access our website from web pages which have such a plugin, this creates a link to the Facebook servers and the plugin is shown on the web page by a message to your browser. This tells the Facebook server which of our web pages you have visited. If you are logged in as a member of Facebook at the same time, Facebook will allocate this information to your personal Facebook user account. When using the plugin functions (e.g. clicking on the "like" button, making a comment), this information is also assigned to your Facebook account; you can only prevent this from happening by logging out before using the plugin.

If you do not want Facebook to log the collected information directly to your Facebook profile, you must either log out of Facebook before you visit our site or use an add-on for your browser provided by Facebook: https://webgraph.com/resources/facebookblocker/. This will block the loading of the Facebook plugins.

You will find more detailed information on the collection and use of data by Facebook and on your rights to protect your privacy in this regard in Facebook’s data protection policy.

 

Newsletter

To subscribe to the newsletter offered on our website/webshop, please register using our form. We use the double-opt-in procedure. This means that a confirmation e-mail will be sent to your specified e-mail address with a request for confirmation. Registration will not take effect until you click on the activation link contained in the confirmation e-mail. We will only use the data you send us for the purpose of sending you the newsletter, which may contain information or offers.

We use rapidmail to send our newsletter. Your data will therefore be sent to rapidmail GmbH. As part of this arrangement, rapidmail GmbH is forbidden from using your data for any purpose other than sending the newsletter. rapidmail GmbH is not permitted to transfer or sell your data. rapidmail is a certified, German newsletter software provider, which has been chosen with care, taking into account the requirements of the General Data Protection Regulation and the Federal Data Protection Act.

You can revoke your consent to the storage of the data and its use for newsletter dispatch at any time, e.g. via the unsubscribe link in the newsletter.

 

Data protection information relating to credit reporting in accordance with the EU GDPR

Our company regularly checks your credit status when you enter into contracts, and in certain cases where, inter alia, our portfolio of customers have a legitimate interest. In order to achieve this, we work in partnership with Creditreform Boniversum GmbH, Hellersbergstraße 11, 41460 Neuss, from which we receive the necessary data. Pursuant to art. 14 of the EU GDPR, we hereby inform you forthwith of the following information on behalf of Creditreform Boniversum:

Creditreform Boniversum GmbH is a consumer credit reporting agency. It operates a database that stores credit information about individuals.

Using this database, Creditreform Boniversum issues credit information to its customers. Its customers include, for example, credit institutions, leasing companies, insurance companies, telecommunications companies, receivables management companies, mail order companies, wholesalers and retailers, as well as other companies that supply or provide goods or services. Within the scope of the legal provisions, some of the data available in the database is also used to supply other company databases, including for the purposes of dealing with addresses.

In particular, the Creditreform Boniversum database stores information on individuals’ names, addresses, dates of birth, e-mail addresses if applicable, payment behaviour, and ownership interests. The stored data is processed in order to provide information on the creditworthiness of the individual in question. The legal basis for this processing is Article 6 (1f) of the EU GDPR. Information regarding this data may only be provided if a customer credibly demonstrates a legitimate interest in knowing this information. If data is transmitted to countries outside the EU, this is done on the basis of “standard contract clauses”, which you can view via the following link:

https://eur-lex.europa.eu/legal-content/DE/TXT/PDF/?uri=CELEX:32001D0497&from=DE

or which you can download from there.

The data is stored for as long as it is required in order to fulfil the purposes of the storage. Generally, it is required for an initial storage period of three years. Following this initial period, the requirement to keep it longer is checked. If it is no longer required, the data is deleted on that same day. If a specific case is settled, the data will be deleted exactly three years after the date of settlement. In accordance with paragraph 882e of the German Civil Procedure Code, entries in debtor lists are deleted precisely three years after the day of their registration order.

Legitimate interests within the meaning of Article 6, Paragraph 1f of the EU GDPR may relate to: credit decisions, business inceptions, ownership interests, claims, credit checks, insurance contracts, and enforcement information.

You have a right to know what data is held by Creditreform Boniversum GmbH. If the data held in relation to you are incorrect, you are entitled to its correction or deletion. If it is not possible to determine immediately whether the data is correct or incorrect, you are entitled to block the relevant data until clarification. If your data is incomplete, you can require it to be completed.

If you have given your consent to the processing of data stored by Creditreform Boniversum, you have the right to revoke this consent at any time.  Page 2 of 2 | as at April 2018 | © 2018 Boniversum Revocation of your consent shall not affect the legality of any processing that had been carried out on your data prior to the date of such revocation.

If you have any objections, requests or complaints about privacy, please contact the Creditreform Boniversum Data Protection Officer, who will provide you with prompt and confidential assistance in all questions of data protection. You can also complain about Boniversum’s data processing to the German Federal State data protection commissioner responsible for your Federal State.

The information that Creditreform Boniversum holds on you is derived from publicly available sources, debt collection agencies and their customers.

In order to report your credit rating, Creditreform Boniversum determines a score based on your data. The score value draws on data regarding age and gender, address, and partially also payment history data. This data is included in the score calculation with different weightings. Creditreform Boniversum’s customers use the scores to assist them in making their own credit decisions.

Right of objection:

The processing of the data held by Creditreform Boniversum GmbH is carried out for compelling legitimate credit protection purposes, which legally outweigh your applicable interests, rights and freedoms, or for the assertion, exercise or defence of legal claims. You can only object to the processing of your data for reasons arising out of particular circumstances that apply to you. The existence of such circumstances must be proven, and the data will no longer be processed on production of such proof. If you object to the processing of your data for advertising and marketing purposes, the data will no longer be processed for these purposes.

The responsible party pursuant to article 4, no. 7 of the EU GDPR is Creditreform Boniversum GmbH, Hellersbergstr. 11, 41460 Neuss. Your contact in our organisation is Customer Services, Tel.: 02131 36845560, Fax: 02131 36845570, E-Mail: selbstauskunft@boniversum.de.

To reach the Data Protection Officer responsible, please contact: Creditreform Boniversum GmbH, Data Protection Officer, Hellersbergstr. 11, 41460 Neuss, E-Mail: datenschutz@boniversum.de.